Privacy Policy
GAI is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit or register on GAI’s digital platforms.
1. Scope of This Policy This policy explains:
What information GAI collects
How we protect your data
Use of cookies
How your data is used
Who collects and has access to your data
Your choices and rights
How to update or delete your data
2. Information We Collect We may collect personal data when you register or interact with our site, including:
Name, email, phone, address
Company details (name, business area, job role, size, interests)
Login credentials
Usage data (pages viewed, search terms, downloads, purchase history)
Communications and survey responses
3. Data Protection Measures GAI uses strict security protocols to protect your personal information:
128-bit SSL encryption for sensitive data
Secure storage for credit card details
Password-protected accounts
Controlled internal access to customer data We do not request your password via email or phone.
4. Use of Cookies Cookies help us personalize your browsing experience:
Persistent cookies identify repeat visits
Session cookies temporarily identify you for data downloads
Cookies may track search engine effectiveness You can control cookies via your browser settings.
5. How We Use Your Information Your data is used for:
Processing and fulfilling orders
Personalizing your website experience
Sending promotional and product information (with consent)
Conducting research to improve services
Customer support
6. Who Collects and Has Access to the Data GAI and its authorized agents collect your information. We may link to third-party sites, but this policy does not cover those sites. Please review their privacy policies separately.
7. Data Sharing We do not sell or rent your personal data. GAI may share your information:
Within affiliated companies (under confidentiality agreements)
With vendors to fulfill services (under strict data protection clauses)
As required by law or in case of legal necessity
With your consent, for public testimonials or marketing
8. Your Choices You may choose to:
Opt out of marketing communications by contacting us
Limit tracking through cookie settings
Decline to provide certain data (note: this may limit your use of services)
9. Updating or Deleting Your Information You can update your profile or request deletion by contacting us at: Grand Automation Intelligence Limited (GAI): Flat A15, 2/F., Wing Cheung Ind. Bldg., No.58-70 Kwai Cheong Road, Kwai Chung, N.T., Hong Kong. Email: info@gai-store.com Phone: +86 15017959223
10. Additional Information For any questions about this policy, please contact us at the address above.
11. Legal Compliance GAI complies with Hong Kong’s Personal Data (Privacy) Ordinance and all applicable laws. GAI may update this policy as needed. The latest version will always be published on our website.
By using GAI’s website, you agree to the terms of this Privacy Policy.